FREQUENTLY ASKED QUESTIONS
Domestic Shipping

The Botanica Giftbox is proud to offer free ground shipping on all subscriptions within the United States. Once your order is shipped you will be notified via email.

Botanica Giftboxes are shipped via USPS. Please note your Botanica Giftbox will be dropped off at your doorstep without signature confirmation. It is the customer’s responsibility to ensure their Botanica Giftbox can be dropped off and left unattended without signing for it upon delivery.

International Shipping

International shipping is available for the cost of shipping. If you are interested in obtaining a subscription to the Botanica Giftbox, please note, you will receive an invoice for the price of shipping once your Botanica Giftbox is ready for shipment.

Import duties and taxes are not included in the shipping flat rate. These charges are the customer’s responsibility and will be collected from carrier upon delivery. Please note, some Botanica Giftbox subscriptions may experience customs delays.

All international subscriptions are billed in USD.

Return Policy

All Botanica Giftbox orders are final. No returns, refunds or credits, and any Botanica Giftbox returned by a customer will not be eligible for a refund. In the case that your Botanica Giftbox does not arrive or a product is damaged, we must be notified in writing (email will suffice) within 14 days of receiving your tracking information. If Holistic Fashionista is not notified within that time frame, we can no longer be held accountable for the missing items and will not be able to offer a replacement or refund. 

Please note orders placed are for pre-order only and will ship within the seasons shipping dates:

Shipment Dates for Our Seasonal Botanica Giftboxes:

Spring - ships April 15th - April 30th


Summer - ships July 1st - July 15th


Fall - ships Oct 1st - Oct 15th


Winter - ships Jan 1st- Jan 15th

All refunds are granted at the sole discretion of Angel Quintana, Inc.

Cancellation Policy

Seasonal Botanica Giftbox subscriptions are eligible for a refund given the cancellation is provided in a written email to [email protected] within 2 business days of the renewal date and after the receipt of the first season’s giftbox. Botanica Giftbox subscriptions automatically renew. There are no cancellation fees.

In order to cancel your subscription, please contact us at [email protected] with your cancellation reason in the subject line. Canceling your subscription 2 business days prior to your renewal date will stop any further credit card charges.

Billing & Renewal Dates

After your initial Botanica Giftbox subscription payment, your credit card will be billed on the date you ordered your Botanica Giftbox. You do not need to purchase the next season’s box; your card will be automatically charged. Your credit card will be charged 4 times per year unless you cancel your subscription.